Shipping policy
Thank you for visiting and shopping at https://shahifeast.com/. Following are the terms and conditions that constitute our Shipping Policy.
Our company is committed to sustainability and minimizing our environmental impact. As part of this effort, we ship our products in a combination of both brand new boxes and recycled boxes from other brands, as long as they are in good condition, free of any damage, smell or spillage, and only from dry goods. This approach allows us to reduce waste and maximize the use of available resources, supporting a more eco-friendly shipping process.
Shipping Cost:
For all orders Countrywise shipping cost's are as follows -
| United Kingdom | 5.99 £ |
| Australia | 9.99 £ |
| Canada | 9.99 £ |
| New Zealand | 9.99 £ |
| United States | 9.99 £ |
| Austria | 9.99 £ |
| Belgium | 9.99 £ |
| Denmark | 9.99 £ |
| Finland | 9.99 £ |
| France | 9.99 £ |
| Germany | 9.99 £ |
| Italy | 9.99 £ |
| Netherlands | 9.99 £ |
| Portugal | 9.99 £ |
| Spain | 9.99 £ |
| Sweden | 9.99 £ |
Order cut-off time : 4 P.M.
Orders are generally shipped within 1-3 Days
The quality delivery time is 6-9 Days
While we suits use reasonable efforts to satisfy the shipping and delivery dates provided above, we shall not be liable for any delays in shipments.
Order changes:
Once your order has been confirmed, it can't be modified or canceled. If you wish to return a product, you've to start the returns procedure once you've received the item.
Item Not Received:
If you've successfully placed an order and haven't received it yet while the tracking status shows it's delivered. You’d wish to contact the carrier to hunt out your Bags as once the item is bagged we don't have control over it (once it’s by the carrier), but if the problems persist kindly write us at order@shahifeast.com and we'll try our greatest to help and resolve the issue at our earliest.
Sometimes tracking information won't be available. This could be due to technical issues because of which the tracking information isn't updated on the app. In such cases, if you're still unable to locate your item, contact us at order@shahifeast.com and we'll assist you to resolve the issues at our earliest.
Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email as soon as your order has shipped containing the shipment tracking number(s). The tracking number will be active within 24 hours.
Damages:
Shahi Feast is not liable for damaged or lost products during shipping. Please get in touch with the shipment carrier to file a claim if you received your order damaged.
Contact Us:
Email: order@shahifeast.com
Phone: +91- 8850035235
Working Hours: 9-18 Monday-Saturday
Address: A-201, Riddhi Priyanka Complex, Plot-2, Sec-10, Sanpada, Navi Mumbai-400705.